| Name | Carla Sobral |
| Designation | Head of Clients Onboarding Societe Generale Securities Servces, France |
| Social Media |
| 15:30 |
Session: Why balancing seamless technology with human guidance remains essential to deliver an excellent client experience at onboarding:* Clients expectations vs. banks challenges * Digital solutions out there: where do we stand * Leveraging on Al to easy and fasten the client's journey |