| Name | Debbie Van Heel |
| Designation | Global Head OF KYC&KYB |Leading Global Compliance, Risk Management, and Operational Excellence N26 |
| Social Media |
| 9:00 |
Session: Balancing Automation with Human Judgment: Ensuring Trust, Accountability, and Regulatory Alignment in Banking● Explore how to leverage AI effectively in banking operations, with a focus on KYC and compliance processes ● Discuss the evolving skillsets required for teams to collaborate with AI, emphasizing that AI is an enhancement, not a replacement, of employees ● Highlight practical examples of AI optimization in KYC — improving efficiency and compliance while maintaining human oversight and customer interaction ● Provide insights on future-ready teams, where AI amplifies capabilities, reduces repetitive tasks, and enables employees to focus on higher-value activities |