| Name | Ellen Van Acker |
| Designation | COO Wholesale Banking Client & Digital Services, ING, Netherlands |
| Social Media |
Ellen Van Acker is COO Wholesale Banking Client & Digital Services at ING, Netherlands.
| 15:30 |
Session: Digitizing Wholesale Banking: Smarter Client and Service ModelsTransforming wholesale banking through digital client journeys Improving efficiency with data-driven service models Balancing automation, personalization and relationship banking |