| Name | Ishtiaq M. Ahmed |
| Designation | Digital Assets & Currencies | Payments | Innovation | Emerging Technology HSBC, UK |
| Social Media |
| 9:40 |
Session: Hyper-Personalization Through AI and Predictive Analytics● Integrating AI and ML with digital banking to personalize services, predict customer needs, and advance fraud detection capabilities ● Creating dynamic customer profiles using real-time behavioral data and transaction patterns ● Deploy AI agents for contextual financial advice and proactive product recommendations ● Balancing personalization with privacy concerns through transparent data usage policies |