| Name | Vanja Tokic |
| Designation | Senior Expert Transformation Manager | Retail Strategy & Digital Transformation Raiffeisen Bank, Austria |
| Website | www.raiffeisen.at |
| Social Media |
| 11:40 |
Session: Building the AI-Powered Bank: Transforming Retail Banking with Artificial Intelligence• Trying to harness AI for Digital Transformation in Retail Banking • How we use data & real-time events to create hyper-personalized experiences • Can we use AI to enhance human interactions • Building trust in AI and data-driven banking is the challenge |